Advance payment is required on all reservations. Membership fees must be paid and current to receive services for students under the age of 18. No refunds or future credits allowed on any fees paid.
Cancellation for the Day
New Reservations: Cancellations on new reservations require a 24-hour notice. A $25 non-cancellation fee will be charged to your account if notice the 24-hour notice is not received.
Existing Customers: Parents must notify us at least 4 hours in advance if a pick up has been cancelled. A $25 non-cancellation fee will be charged to your account if the 4-hour notice is not received.
Cancellation of Monthly Membership
A 30-day notice in writing is required to cancel monthly membership fees. Refunds will not be granted to individuals who fail to do so.
To ensure the safety of your children, the company reserves the right to cancel operations in the event of inclement weather. We will follow the actions of the local School District. Parents will be notified.
School Operating Schedule
We follow the local County School District calendar with regards to operating days with exception to private school students. Our company does not operate on scheduled days off including all federal holidays, unless special arrangements are made, requested in writing and approved. Additional fees will apply on special arranged services.
All shuttle rules and transporting rules are to be followed at all times. Please refer to the contract agreement for details.